A thorough visitation of the diocese enabled Monsignor Sarto to understand its needs more fully. He liked to hear both sides of every question, and asked everyone to be perfectly frank with him in discussing both good and evil. "Joy shared is joy doubled," he would say, "and grief imparted becomes easier to bear." An old man who came one day was received with such kindness that, concluding he had to do with the bishop's secretary, he talked to him at great length about a little personal affair. "Can I believe you?" he asked wistfully, as the kind priest assured him that all would be right.
"What!" was the answer, "can you not trust your bishop?"
In order that the pastoral visitation might be no burden on the country priests, whose life was a continual struggle with poverty, he ordered that no preparations whatever were to be made for his reception. Nothing extra was to be provided; he would share with them what they had. Instead of a demonstration at the station, he begged that the people might gather in the churches for Mass and communion. "That is the greatest honour they can do me," he said; "that will be my greatest reward. I desire no useless pomp, but the salvation of souls."
One of his first acts was to write to the mayor of the city to ask his assistance, thus holding out the right hand of fellowship to the civil authority, and enlisting it in his behalf. "Your new bishop," ran the letter, "poor in everything else, but rich in love for his flock, has no other object than to work for the salvation of souls and to form among you one family of friends and brothers." The question of church and state, then a thorny one in Italy, had not of late years found a happy solution in Mantua. This gracious act of the new bishop was the first step towards a better understanding. He interested himself much in social questions; and it was through his efforts that the first Italian social congress was held at Piacenza in 1890. He understood the power of the press, and started a flourishing paper called the _Citizen of Mantua_.
As at Tombolo, at Salzano, and at Treviso, so at Mantua was the teaching of Christian doctrine one of the bishop's first cares. Schools and confraternities were established everywhere throughout the diocese, and on his pastoral visits he would catechize the children himself to see that they were properly instructed in the faith. Parents who would not allow their children to attend were threatened with severe penalties; on this subject the bishop, so gentle towards sorrow and suffering, was stern and inflexible. The children's souls were at stake, he said, and he would not see their birthright withheld from them. He insisted that church music should be decorous and religious, and that the Gregorian chant should be used when possible.