The concept of scientific management practically wrecked my life. I discovered that there was a right way of doing everything and that I was doing everything wrongly. It was no new idea to me that we were all astray about the simplest things. We did not know how to breathe properly. We did not know how to sit properly. We did not know how to walk properly. We wore a hard hat: it was making us bald. We wore pointed shoes: it was unfair to our little toe. But scientific management did not dawdle over such details. It nonchalantly pointed out that “waste motions” were the chief characteristic of our lives.
One of the most fantastic persons in the world is the public official who, before he can write a postal order or a tax receipt, has to make preliminary curls of penmanship in the air. Observed by the scientific eye, we are much more fantastic ourselves. If our effective motions could be registered on a visual target, our record would be found to resemble that of savages who use ammunition without a sight on their guns. If we think that the ordinary soldier’s marksmanship is wasteful, we may well look to ourselves. Our life is peppered with motions that fly wide and wild. It begins on awaking. We stretch our arms—waste motion! We ought to utilize that gesture for polishing our shoes. We rub our eyes—more foolishness. We should rub our eyes on Sunday for the rest of the week. But it is in processes like shaving that scientific management is really needed. Men flatter themselves that they shave with the minimum of gesture. They believe that they complete the operation under five minutes. But, excusing their inaccuracy, do they know that under the inspection of the scientific manager their performance would look as jagged as their razorblade under the microscope? The day will probably arrive when a superman will shave with one superb motion, as delightful to the soul as the uncoiling of an orange-skin in one long unbroken peel.
In reading the newspaper a man most betrays the haphazard, unscrutinized conduct of his morn. We pick up our paper without any suspicion that we are about to commit intellectual felony. We do not know that the news editor is in a conspiracy to play on our minds. If men gyrate too much physically, they certainly are just as anarchistic when they start to look over the news. It is not so much that they begin the day with devouring the details of a murder or lull themselves with some excuse for not reading a British note on the blockade. It is the fact that they are led by a ring running through their instincts to obey the particular editors they read.