A second defect of the parole system was the important part played in the court’s decision by the written word of the parole officer. Meager statements, even when accurate in themselves, may be as misleading as if they were false. Two reports placed in the hands of the judge may, on the face of them, be not dissimilar; but in the light of further investigation, one of the cases may prove to be far more serious than the other.
An investigation too frequently was made as follows: The parole officer secured the mother’s statement as to the boy’s conduct, hours, and associates; the testimony of the neighbors as to the character of the family; a statement from the boy’s school; and, perhaps, if he was working, a statement from his employer as to his regularity, conduct, and quality of work. The following is a typical record of such an investigation:
This record concerns Patrick Staley, a boy of twelve, living at West ---- Street, “charged with disorderly conduct in that he did climb on the rear of a truck moving through said street and take and carry away merchandise, to wit: one jar, containing a quantity of mustard.”
The report of the investigation reads: “Defendant lives at the above address with his widowed mother, in a very poorly furnished home of three rooms, where they have resided the past two years. Mother of the defendant is employed as a cleaner in Public School 51 where she earns $6.00 a week. This is the only income of the family. Mrs. Staley was seen and states that her son Patrick has been very well behaved since arrested and paroled. Further states that he attends school every day at Public School 51 and that he has no bad associates that she knows of. Further states that he is never on the street at night and is well behaved in and about the house. Neighbors, all of the poorest class, state that the boy Patrick is a good boy. No school record was obtained as there is no school this week.”
With every rehearing the same ground was covered in the reinvestigation--a second interview with the mother, the neighbors, the school, and possibly the employer. In addition to the parole officer’s report, the boy was supposed to present a card signed daily by his teacher and parent. Of the full family make-up, its history, the attitude of the parents, the temper of the home, the character of the neighborhood, the boy’s individuality and interest,--in a word, of the whole vital human situation represented, nothing is to be gleaned from the curt and general phrases of hastily gathered reports. The importance, therefore, of insuring complete and thorough investigation through the employment of a trained staff of workers cannot be over-emphasized.[44]