Probably no Birmingham man occupying a prominent position, was ever so unpopular as Charles Shaw. He was generally disliked and somewhat dreaded. He was unscrupulous and regardless of truth, where truthfulness and his interests were antagonistic. His manners, frequently, went far beyond the limit of decent behaviour. I hope, however, spite of his many failings, to show, in the course of this sketch, that he had many redeeming qualities; that he was a most useful citizen; and that he was not altogether so black as he was painted.

He certainly was a strange mixture of good and bad qualities. He seemed to be made up altogether of opposites. He was very bitter against any one who had offended him, yet he was not permanently vindictive. He was grasping in business, yet he was not ungenerous. He was a most implacable enemy, yes he was capable of warm and most disinterested friendship. He could descend to trickery in dealing, yet as a magistrate he had a high and most inflexible ideal of honour, honesty, and rectitude. He could be coarse in his conduct and demeanour, and yet he could occasionally be as courteous and dignified as the most polished gentleman. He was overbearing where he felt he was safe, yet where he was met by courage and firmness he yielded quietly and quickly.

Personal Recollections of Birmingham and Birmingham Men — Part 88

My own introduction, and subsequent acquaintance, were strangely characteristic of the peculiarly antithetic nature of the man. They began in ill-temper, and resulted in commercial relations of a most friendly nature, extending over many years, without a second unkindly word. The first time I saw him occurred one day when I was making a round of calls upon the merchants of the town, to exhibit a case of samples of goods of my own manufacture, and I called upon Mr. Shaw. Going up the passage I have mentioned above, and climbing a rickety stair, I found myself in a room containing a couple of clerks. Upon my inquiring for Mr. Shaw, one of them went into another room to fetch him, and I took the opportunity to note the peculiarities of the place. It was a long room with a sloping ceiling; there were two or three very old, ink-stained, worm-eaten desks; a dingy map hung here and there, and a few shelves and wooden presses were arranged upon the walls. The place had been whitewashed once, no doubt, but the colour was now about the same as that of a macadamised road, and the whole place seemed dirty and neglected.

Personal Recollections of Birmingham and Birmingham Men — Part 88