It is certain that many among the most intelligent working-women look longingly toward domestic service as something that might offer much more individual possibility of comfort and contentment than the trades afford. But save for one here and there who has chanced to find an employer who knows the meaning of justice as well as of human sympathy, the mass turn away hopeless of any change in methods. Yet reform among intelligent employers could easily be brought about were the question treated from the standpoint of justice, and the demand made an equally imperative and binding one for each side. The mistresses who command the best service are those who make rigorous demands, but keep their own side of the bargain as rigorously. They are few, for the American temperament is one of submission, varied by sudden bursts of revolt, and despairing return to a worse state than the first. A training-school school for mistresses is as much an essential as one for the servants. The conditions of modern life come more complicated with every year; and as simplification becomes for the many less and less possible, it is all the more vitally necessary to study the subject from the new standpoint, settle once for all how and why we have failed, and begin again on the new foundation.
Here then stands the arraignment of domestic service under its present conditions, given point by point as it has formulated itself to those who urged to turn to it. The mistresses' side defines itself as sharply; but when all is said the two are one, the demand one and the same for both. Men who work for wages work a specified number of hours, and if they shirk or half fulfil their contract, find work taken from them. Were the same arrangement understood as equally binding in domestic service, thousands of self-respecting women would not hesitate to enter it. Family life cannot always move in fixed lines, and hours must often vary; but conscientious tally could be kept, and over-hours receive the pay they have earned. A conscience on both sides would be the first necessity; and it is quite certain that the master of the house would require education as decidedly as the mistress, woman's work within home walls being regarded as something continuous, indefinable, and not worth formal estimate.