The IT Crowd is a British sitcom originally broadcast by Channel 4, written and directed by Graham Linehan, produced by Ash Atalla and starring Chris O'Dowd, Richard Ayoade, Katherine Parkinson, and Matt Berry. Set in the offices of the fictional Reynholm Industries in London, the series revolves around the three staff members of its IT (Information Technology) department: technical genius Maurice Moss (Ayoade); work-shy Roy Trenneman (O'Dowd); and Jen Barber (Parkinson), the department head/relationship manager who knows nothing about IT. The show also focuses on the bosses of Reynholm Industries: Denholm Reynholm (Chris Morris) and later, his son Douglas (Matt Berry). Goth IT technician Richmond Avenal (Noel Fielding), who resides in the dark server room, also appears in a number of episodes.

The comedy premiered on Channel 4 on 3 February 2006, and ran for four series of six episodes each. Although a fifth series was commissioned, it was not produced. The programme was concluded with a special "farewell" episode that aired on 27 September 2013. The IT Crowd was critically acclaimed and has a cult following.

The IT Crowd

Series overview

The IT Crowd is set in the offices of Reynholm Industries, a fictional British corporation at 123 Carenden Road in Central London. It focuses on the shenanigans of the three members of the IT support team, who work in a dingy, cluttered basement — a great contrast to the shining modern architecture and stunning London views enjoyed by the rest of the organisation. The obscurity surrounding the company's business is a running gag; all that is known is that it bought and sold ITV, has a chemicals laboratory, and makes an unnamed product. In one episode, Denholm Reynholm claims the company has bought mobile phone carriers and television stations, creating "the largest communications empire in the UK", but it is unclear whether this is true. Although 123 Carenden Road is a fictitious address, one episode sees the trio visiting the New Wimbledon Theatre in London, which is said to be a ten-minute walk from the office.

The IT Crowd

Roy and Moss, the two technicians, are socially inept geeks or, in Denholm Reynholm's words, "standard nerds". Despite the company's dependence on them, they are generally ignored and considered losers. Roy's support techniques include ignoring the phone, hoping it will stop ringing, and using reel-to-reel tape recordings of stock IT suggestions such as, "Have you tried turning it off and on again?" and "Is it definitely plugged in?". He wears a different T-shirt in most episodes. Moss's deep knowledge of technical topics is reflected in his extended, overly detailed suggestions, while he cannot deal with practical problems such as extinguishing fires and removing spiders. His shyness makes it difficult for him to relate to others, often leading him to cite bizarre facts, or dwell on himself and/or technology. When someone shows their ignorance about computers, he can be arrogant.

The IT Crowd

Jen, the team's newest member, is hopelessly non-technical, despite claiming on her CV that she has "a lot of experience with computers". As Denholm is equally technologically illiterate, Jen's interview bluffing convinces him she should be the head of the IT department. After meeting Roy and Moss, Jen redefines her role as "Relationship Manager"; yet her attempts to bridge the gap between the technicians and the company's other employees generally have the opposite effect, landing her and her teammates in ludicrous situations.

Cast and characters

Chris O'Dowd as Roy Trenneman, a snarky IT technician from Ireland. He despises his job, as it requires him to work beneath his capabilities, and he often goes to great lengths to distract his workmates so he can relax and enjoy reading comic books or playing video games. Richard Ayoade as Maurice Moss (typically referred to simply as "Moss"), a painfully shy, highly intelligent IT technician with few social skills. Katherine Parkinson as Jen Barber, Roy's and Moss's tech-illiterate manager. Roy and Moss initially resent her, but soon find she is useful to them in interacting with "socially normal" people. Chris Morris as Denholm Reynholm (series 1; recurring series 2; guest series 3), the egocentric founder and CEO of Reynholm Industries. Matt Berry as Douglas Reynholm (series 3–special; recurring series 2), Denholm's long-lost, womanising son, who returns to inherit Reynholm Industries in series 2 when his father, under investigation for embezzlement, steps out a window. Noel Fielding as Richmond Avenal (special; recurring series 1–2; guest series 4,), a former up-and-coming executive banished to the IT department's server room when he became a goth.