Debenhams plc was a British department store chain operating in the United Kingdom, Denmark and the Republic of Ireland. It was founded in 1778 as a single store in London and grew to 178 locations across those countries, also owning the Danish department store chain Magasin du Nord. In its final years, its headquarters were within the premises of its flagship store in Oxford Street, London. The range of goods sold included middle-to-high-end clothing, beauty, household items, and furniture.
The company suffered financial difficulties in the 21st century and entered administration twice, in April 2019 and April 2020. In November 2020, Debenhams' main concession operator Arcadia also entered administration, leading to the collapse of talks with JD Sports and Frasers Group over a potential rescue. As a result, Debenhams announced it would be liquidated.
The Debenhams brand and website were purchased by the online retailer Boohoo for £55m in January 2021. However, Boohoo did not retain any stores, meaning the loss of up to 12,000 jobs. Boohoo relaunched the website as Debenhams.com on 12 April 2021 under their own company, Debenhams.com Online Limited, when Debenhams' stores reopened to begin closing down sales following a relaxation of some COVID-19 restrictions. After 243 years in business, the remaining Debenhams department stores closed for the final time during May 2021.
History
18th and 19th centuries
The business was formed in 1778 by William Clark, who began trading at 44 Wigmore Street in London as a drapers' store. In 1813, William Debenham became a partner and the corporate name changed to Clark & Debenham. The shop was later renamed Cavendish House and sold drapery, silks, haberdashery, millinery, hosiery, lace, and family mourning goods. As the trade grew, the partners determined to expand the business by opening branches in Cheltenham and Harrogate.
By 1823, Clark & Debenham had opened a small drapery business at 3 Promenade Rooms, Cheltenham, selling a selection of silks, muslins, shawls, gloves, lace and fancy goods. In 1837, Clark retired from the business and Debenham took two of his most trusted staff, William Pooley and John Smith, as partners, trading in both London and Cheltenham as Debenham, Pooley & Smith. By 1840, the management of the Cheltenham branch appears to have been given to Clement Freebody, Debenham's brother-in-law. Around 1843, another branch shop was launched in Harrogate.
Extended and refurbished premises opened in Cheltenham in October 1844. Pooley and Smith retired from the business in 1851 when Debenham took his son, William, and Clement Freebody into partnership, trading as Debenham, Son & Freebody. At this time all three shops in London, Cheltenham, and Harrogate were trading in similar goods and issued a joint catalogue, called the Fashion Book, that was the basis of an extensive mail-order trade. In 1876 when Freebody retired, a new partnership, Debenham & Hewitt, was formed. George Hewitt appears to have worked at the Cheltenham store as a draper's assistant during the early 1860s but details of his subsequent career are not known. By 1883, George Hewitt was the sole owner of the Cheltenham business, Frank and William Debenham having withdrawn to manage the London store as a separate concern.
20th century
The business was incorporated as Debenhams Limited in 1905. A new headquarters building, which was designed by William Wallace and James Glen Sivewright Gibson and built by Trollope & Colls, was completed in Wigmore Street in 1908. Debenhams at this time did not operate any other department stores, but did supply to others across the country via its wholesale business. It was because of the debts owed to them through their wholesaling deals that they acquired control over Marshall & Snelgrove at Oxford Street and Harvey Nichols in Knightsbridge in 1919. The business at this time was run by Ernest Debenham and his close friend Frederick Oliver. In 1926, Oliver retired, and upon the advice of the Whitehall Trust, Debenhams Securities was formed to buy Olivers share in the business, with Ernest Debenham as chair and being joined by Frederick Richmond and Maurice Wright.