See also: Maxis, CelcomDigi, Yes, Unifi
U Mobile Sdn Bhd (223969-U) is a Malaysian mobile telecommunications service provider and was founded in 1998 as MiTV Networks Sdn Bhd. U Mobile is a wholly owned subsidiary of U Television Sdn Bhd, which was formerly known as U Telecom Media Holdings Sdn Bhd and MiTV Corporation Sdn Bhd.
The company utilises the 018 and 011 prefix allocated to the organisation by the Malaysian Communications and Multimedia Commission (MCMC), although with the implementation of mobile number portability mandated by the Malaysian government this does not apply to subscribers who switched from their old mobile service provider over to U Mobile.
As of January 2021, U Mobile has more than 7 million subscribers.
Products and services
Postpaid
U Postpaid
U Postpaid is a 5G plan that was introduced to replace the Unlimited Hero Postpaid. There are three types: U Postpaid 38, U Postpaid 68 and U Postpaid 98. U Postpaid 38 has been upgraded to 60GB of data from 30GB of data, while U Postpaid 68 and 98 are having 100GB and 1TB of data separately. All U Postpaid plans come with unlimited calls and Ultra Hotspot 5G. Besides, U Postpaid 68 and 98 are equipped with free 15GB roaming data and calls, which can be used in over 63 countries.
Unlimited Hero Postpaid
Unlimited Hero Postpaid is an old postpaid plan from U Mobile and there are three plans: P79, P99 and P139. P79 has a 20GB of all-usage data, and comes with multiple add-ons, including video, music, chat and Waze for unlimited uses. P99 and P139 both come with unlimited high-speed data with a total of 30GB and 50GB hotspot data separately. Three plans are having unlimited calls and 3GB roaming data, which can be used in over 12 Asian countries, except for P79 having 1GB roaming data. P139 users also gotten a free upgrade on 11 Sep 2022 to access to 5G data for free.
Giler Unlimited Postpaid (GX) GX Postpaid is a cheaper postpaid plan with two types: GX50 and GX68. Both plans come with unlimited data and calls, with a 5GB hotspot. GX50 has a speed cap of 5Mbps, while GX68 has no speed cap, but none of them can connect to 5G network.
Prepaid
U Prepaid
U Prepaid are alike to U Postpaid, since both of them are 5G plans. U Prepaid has three plans: Prepaid U25, Prepaid U35 and Prepaid U40. All three U Prepaid plans come with unlimited data and calls, with FUP. U25 has a FUP of 30GB, while U35 and U40 have a FUP of 100GB, data usage after FUP limits will be reduced to 512kbps. U25 has a data speed of 3Mbps, and U35 and U40 have a data speed of 6Mbps. U25 has no hotspot, U35 has a 3GB of hotspot and U40 has a 3GB of hotspot with a hotspot limit sharing from the data. U25 users can access to 5G network an hour per day, and U35 and U40 users can access to 5G network every weekend.
Giler Unlimited Prepaid (GX) GX Prepaid is U Mobile's old prepaid plan, with three types: GX12, GX30 and GX38. GX12 is on a weekly-basis, with unlimited internet and calls. GX30 and GX38 are monthly plans, with 6Mbps unlimited data and 6GB hotspot, the only difference is GX38 has unlimited calls.
Networks
U Mobile operate 4G LTE and 4G LTE-A networks.
As of 2015, U Mobile claimed to have 95% population coverage from a combination of over 10,000 sites of 3G and 4G LTE own-built, 3G RAN share and 2G Domestic Roaming with Maxis. U mobile 2g domestic roaming is currently running on Celcom network since 2019.
3G RAN share is collaborated with Maxis Communications since October 2011 but ended on 27 October 2018 due to U Mobile awarded two additional spectrum of 2x15MHz of 1800 MHz bands and 2x5MHz of 900 MHz bands that were awarded by the government on 2016.
5G Networks
U Mobile users can now access to DNB's 5G network with selected prepaid and postpaid plans. On 22 May 2023, Communications and Digital Minister Fahmi Fadzil revealed that Malaysia’s 5G coverage has reached almost 60% of populated areas in the country, standing at 59.5% as of the end of April. This means that the government’s goal of reaching 80% coverage in populated areas by end 2023 is closer to being attained.
Corporate history
In April 2007, U Television Sdn Bhd signed the country's first nationwide domestic roaming memorandum of understanding, which led to an agreement with the mobile network operator Celcom Axiata Bhd allowing U Mobile's customers nationwide coverage while U Mobile rolled out its own high-speed mobile 3G service nationwide. The agreement was completed in June 2007.
In December 2007, the 3G communications operators KT Freetel and NTT DoCoMo jointly invested US$200 million (est. RM669 million) for a total of 33% stake in U Mobile.