Computer and network surveillance is the monitoring of computer activity and data stored locally on a computer or data being transferred over computer networks such as the Internet. This monitoring is often carried out covertly and may be completed by governments, corporations, criminal organizations, or individuals. It may or may not be legal and may or may not require authorization from a court or other independent government agencies. Computer and network surveillance programs are widespread today and almost all Internet traffic can be monitored.
Surveillance allows governments and other agencies to maintain social control, recognize and monitor threats or any suspicious or abnormal activity, and prevent and investigate criminal activities. With the advent of programs such as the Total Information Awareness program, technologies such as high-speed surveillance computers and biometrics software, and laws such as the Communications Assistance For Law Enforcement Act, governments now possess an unprecedented ability to monitor the activities of citizens.
Many civil rights and privacy groups, such as Reporters Without Borders, the Electronic Frontier Foundation, and the American Civil Liberties Union, have expressed concern that increasing surveillance of citizens will result in a mass surveillance society, with limited political and/or personal freedoms. Such fear has led to numerous lawsuits such as Hepting v. AT&T. The hacktivist group Anonymous has hacked into government websites in protest of what it considers "draconian surveillance".
Network surveillance
The vast majority of computer surveillance involves the monitoring of personal data and traffic on the Internet. For example, in the United States, the Communications Assistance For Law Enforcement Act mandates that all phone calls and broadband internet traffic (emails, web traffic, instant messaging, etc.) be available for unimpeded, real-time monitoring by Federal law enforcement agencies.
Packet capture (also known as "packet sniffing") is the monitoring of data traffic on a network. Data sent between computers over the Internet or between any networks takes the form of small chunks called packets, which are routed to their destination and assembled back into a complete message. A packet capture appliance intercepts these packets, so that they may be examined and analyzed. Computer technology is needed to perform traffic analysis and sift through intercepted data to look for important/useful information. Under the Communications Assistance For Law Enforcement Act, all U.S. telecommunications providers are required to install such packet capture technology so that Federal law enforcement and intelligence agencies are able to intercept all of their customers' broadband Internet and voice over Internet protocol (VoIP) traffic. These technologies can be used both by the intelligence and for illegal activities.
There is far too much data gathered by these packet sniffers for human investigators to manually search through. Thus, automated Internet surveillance computers sift through the vast amount of intercepted Internet traffic, filtering out, and reporting to investigators those bits of information which are "interesting", for example, the use of certain words or phrases, visiting certain types of web sites, or communicating via email or chat with a certain individual or group. Billions of dollars per year are spent by agencies such as the Information Awareness Office, NSA, and the FBI, for the development, purchase, implementation, and operation of systems which intercept and analyze this data, extracting only the information that is useful to law enforcement and intelligence agencies.
Similar systems are now used by Iranian Security dept. to more easily distinguish between peaceful citizens and terrorists. All of the technology has been allegedly installed by German Siemens AG and Finnish Nokia.