Liberty Bell Moving & Storage is an American moving and storage company based in Portland, Maine.
Overview
Liberty Bell Moving & Storage was founded in 2007 by Kevin Finkenaur.
The company is active across multiple US states including Maine, New Hampshire, Massachusetts, Florida, and North Carolina.
The company provides moving and storage services including packing and unpacking, office and home relocations, transportation of specialty items including art, antiques, and safes, crating, as well as long term and short term storage services.
The company operates a fleet of 14 trucks with a cumulative mileage of 279,823 in 2018.
Controversy
In 2022, the Office of the Attorney General (OAG) in Maine investigated Liberty Bell Moving & Storage for violating the federal Consumer Review Fairness Act, the Maine Unfair Trade Practices Act, and consumer protections provided by the Federal Motor Carrier Safety Administration, among other regulations. According to the OAG, customer contracts indicated that any negative reviews, if not removed within 72 hours, would be subject to a $1,000 fine. If customers posted a negative review and refused to pay the fine, Finkenaur would use an email addresses claiming to be the company's lawyer threatening customers who left negative reviews. Further, the company had had required potential customers to absolve the company of any wrongdoing prior to receiving service. Finkenaur denied the claims, though he settled in January 2023 for $125,000 and was informed he could no longer engage in illegal business practices, including falsifying email addresses.