_Quality the Keystone._--The fundamental basis for success in the operation of any roadside market lies in the quality of the products that are offered for sale. This is a rather difficult condition for the operator to maintain consistently, but it is fundamental in securing customers and in keeping them. Products that have become stale, unattractive or unpalatable for any reason should never be offered for sale and should be discarded, made into some by-product or sold through some channel which will not identify the article with the stand itself. A satisfied customer who develops confidence in the integrity and good faith of the stand operator is a decided asset, and no effort spent in cultivating such confidence is wasted.

Every successful roadside stand operator has built his business on honest dealing and a personal interest in seeing that the buyer is satisfied. This contact between the owner of a small business and a buyer is one that can be capitalized to a very great extent. It is one of the handicaps which a chain-store organization has to face and one that must be developed by the person who wishes to establish a permanent and satisfactory business in this merchandising field. Very often the sale of farm products can be supplemented to the advantage of the stand by offering small ornamental plants or by the display of pet animals, particularly for the younger members of the traveling public.

A Living from the Land — Part 84

_Success Factors._--A definite program of advertising can be developed with many original features that apply directly to the type of business. If the operator has pride in his products he will be glad to have his name on every package of commodities that he sells. This is good sales propaganda even if it only indicates the confidence of the seller in his products and his willingness to stand behind them. Besides that, however, it creates a knowledge of his name or the designation of his farm or stand among purchasers who will then have a means of identifying it to their friends. A small leaflet, describing the products that are offered for sale and the intention of the operator to give the customer service, can be put in each package at very small cost with good results. It is also possible to prepare leaflets dealing with methods of cooking or of preparation of the commodities sold that will build good will on the part of customers.

A Living from the Land — Part 84