HTC Global Services, established in 1990 and headquartered in Troy, Michigan is a provider of information technology and business process services.
History
HTC Global Services Inc., was founded in 1990 by Indian entrepreneur, Madhava Reddy, as a Michigan, USA based privately owned information technology and business process outsourcing services company and currently has centers in Chennai, Hyderabad and Bengaluru in India. Madhava Reddy is the President and CEO of the company. Currently the company has 11,000 employees globally including from Ciber and CareTech, which it has acquired in 2017 and 2014 respectively.
In 2018,the company had invested ₹100 crore in a 4,500-seat development center located in Vandalur, to the south of Chennai which will support the company's IT operations and business process outsourcing growth. In India it has centers in Chennai and Hyderabad with other places of operations being Michigan (US), Singapore, Australia, Middle-East and Malaysia.
Acquisitions
In 2014, the company acquired CareTech Solutions, a US based Healthcare IT services provider. CareTech now operates as a wholly owned subsidiary of HTC and provides IT services primarily to the Healthcare providers in USA. In May 2017, HTC Global Services acquired Ciber which is a global information technology consulting, services and outsourcing company for 93 million US dollars, headquartered in Greenwood Village, Colorado, US.
In 2021, HTC Global Services unified its subsidiaries CareTech and Ciber under one company name, HTC Global Services.
Services
The company deals in application services, application maintenance and support services, mobile applications, Artificial Intelligence, digital transformation, data management and analytics, and ERP, EGrAMS, HTC CMS. HTC also deals in content digitization, eBook conversion, and back office services.
In August 2023, HTC established HTCNXT launch, its AI division dedicated to utilizing advanced technologies, a built-to-purpose platform MAGE, and specialized domain expertise to facilitate AI-led transformations for enterprises. HTCNXT's AI solutions aid enterprises in enhancing business outcomes and customer experiences.
In 2022, HTC partnered with Guidewire as a Consulting Select partner for the Americas to help insurers adapt to a rapidly changing industry.
In 2021, HTC partnered with Informatica as its value-added distributor for the India market to accelerate digital transformation through cloud adoption.
In September 2018, company had inked a pact with Automation Anywhere, a developer of robotic process automation software based in California, to further boost HTC's RPA (robotic process automation) services, by building BOT-based industry-specific solutions with cognitive abilities.
It had developed software service offers and product developments for sectors in the field of analytics, mobility, infrastructure services and emerging technologies and its global clients include JP Morgan, Canon, Reserve Bank of India, Bank of America, MRF and Electronics Corporation of Tamil Nadu.
Products
The company offers grant management software that automates the grant management process. HTC has installed Enterprise Grants Management System (EGrAMS) for various states and state agencies in USA.
HTC is a Tier 2 investment partner of Kuali Foundation to develop and deliver next-generation library management system for various universities.